Careers
We’re always looking for passionate, hardworking people to join our team. Browse our current openings below and apply directly using the form at the bottom of the page.
Office Manager
Location: Wauwatosa, Wisconsin · Type: Full-Time
About the Role
The Office Manager keeps Idyll Coffee Roasters running smoothly — from wholesale customer support and accounts management to inventory oversight and administrative assistance for our Managing Partners. You’ll be the bridge between customers, vendors, and our internal team.
Key Responsibilities
- Manage wholesale customer orders, invoicing, and shipping coordination.
- Maintain accounts receivable and follow up on overdue payments.
- Respond to phone, email, and voicemail inquiries.
- Oversee product and office supply inventory, including purchasing and vendor relations.
- Manage accounts payable for inventory.
- Provide administrative support to the Managing Partners.
What We’re Looking For
- Organized and detail-oriented with strong multitasking skills.
- Excellent verbal and written communication.
- Experience in customer service, inventory, or office management is a plus.
- Familiarity with invoicing and shipping processes is preferred.
Barista
Location: Wauwatosa, Wisconsin · Type: Full-Time/Part-Time
About the Role
As the welcoming face of Idyll Coffee Roasters, baristas create a warm, customer-focused environment. You’ll craft exceptional coffee beverages, share our mission and values, and help keep our café clean, organized, and inviting.
Key Responsibilities
- Provide outstanding customer service with a positive attitude and strong communication.
- Stay informed about menu items, coffee offerings, and promotions.
- Prepare high-quality drip, pourover, and espresso drinks.
- Maintain café cleanliness and follow all health and safety standards.
- Stay composed during busy periods and communicate issues to the manager on duty.
- Follow operating procedures and handle cash transactions accurately.
- Uphold Idyll Coffee Roasters’ mission, values, and positive team culture.
What We’re Looking For
- Passion for coffee and genuine interest in learning more about the craft.
- Friendly, adaptable, and team-oriented.
- Strong work ethic, punctuality, and reliability.
- Prior café or customer service experience is a plus, but not required.
Kitchen Staff
Location: Wauwatosa, Wisconsin · Type: Full-Time/Part-Time
About the Role
As part of the kitchen team at Idyll Coffee Roasters, you’ll help prepare and deliver high-quality sandwiches, salads, baked goods, and other menu items. You’ll work closely with the Café Manager or Kitchen Supervisor to ensure food quality, safety, and efficiency while supporting a warm, welcoming café environment.
Key Responsibilities
- Prep and slice ingredients, prepare bakery items, and assemble sandwiches to order.
- Provide excellent customer service when working the counter, with strong communication and a positive attitude.
- Prepare quality finished products at multiple stations.
- Follow all health and safety regulations.
- Maintain cleanliness of back-of-house stations and production equipment.
- Stay calm under pressure and communicate any issues to the manager on duty.
- Support Idyll Coffee Roasters’ mission, values, and positive team culture.
What We’re Looking For
- Experience in the coffee or food industry preferred, but not required.
- Excellent customer service and interpersonal skills.
- Detail-oriented and able to multitask effectively.
- Flexible to work varying shifts, including weekends and holidays.
- Ability to maintain positivity in a fast-paced environment.